How our pricing works
Every home is different, so we don’t give prices over the phone or publish a price list. Here’s exactly how it works, so there are no surprises.
Planned work: free visit to look and price
New aerials and dishes, moving a dish or aerial, extra TV points, wall mounting and TV setup.
Give us a ring
Tell Derek or Mark what’s going on, and we’ll arrange a time to come out that suits you.
We explain what we’d do
We talk you through the work we’d suggest and how the finished job will look.
Price, then your go-ahead
If you’re happy with what we’ve proposed, we price the job. We only start once you say go ahead.
There’s no charge to look at and price planned work, and no obligation.
Something stopped working: £65 call-out
If your picture is breaking up, you’ve lost channels or the TV says “no signal”, we come out and find the fault. Our call-out for this is £65, which includes the fault-finding. Once we know what’s wrong, we’ll tell you what the repair involves and what it costs, and only carry on with your go-ahead.
If you go ahead with the repair, the £65 is included in the price, not added on top.
No VAT to add
We’re not VAT registered, so the price we agree with you is the price you pay. There’s no VAT added on top.
What affects the price
- The type of aerial or dish you need
- Roof height and how easy it is to reach
- How long the cable runs are
- How many rooms or TVs are involved
- Whether we supply the equipment or you do
- Whether it’s a repair or a new install
Included in every job
- Quality aerials, dishes and cable
- Signal tested before we leave
- Your TV tuned and shown to you
- Tidy work, mess cleared away
- 12-month guarantee on our work
- Fully insured
Arrange a visit
No call centre and no booking forms. You’ll get one of us on the phone, and we’re the ones who come out and do the job.