TV Unboxing, Setup & Demo in Cheltenham

Unboxing, setting up and tuning your new TV, and showing you how it all works.

Bought a new TV, Freely box or recorder and would rather not wrestle with it? We can collect it, bring it to you, unbox it, connect it, tune it in and show you how to use it.

We’re happy to help anyone who isn’t comfortable setting up a new TV themselves, and families often book us for an older relative. We take the time to explain things clearly, and we don’t rush.

New TV with Freely?

Many new TVs come with Freely built in, which brings live channels to your TV over broadband. We’ll set it up, connect it to your internet and your aerial, and show you how it works.

If you’re buying a Freely recorder or PVR, it still needs an aerial connection to record programmes, as well as WiFi or an ethernet cable. We’ll make sure both are in place.

What we do

  • Collection and delivery of TVs and equipment
  • Unboxing, connecting and tuning
  • Freely, Freeview, Freesat and recorder set-up
  • Catch-up apps like BBC iPlayer and ITVX set up and explained
  • A clear, patient demonstration
  • Help for anyone not comfortable doing it themselves

Sound familiar?

  • New TV still in the box
  • Remote and menus are confusing
  • Can’t find BBC iPlayer or ITVX on the new TV
  • Buying a TV for a relative

If any of these are happening to you, give us a call and we’ll arrange a time to come and take a look.

Local to Cheltenham

We provide TV setup and tuning across Cheltenham and Gloucestershire, including Gloucester, Tewkesbury, Cirencester, Bishop’s Cleeve, Winchcombe, Bourton-on-the-Water, Stow-on-the-Wold and Northleach, and out into the Cotswolds. As a local father and son team, we come out to you ourselves. See all the areas we cover.

Speak to Derek or Mark

No call centre and no booking forms. You’ll get one of us on the phone, and we’re the ones who come out and do the job.

Google reviews

What our customers say

4.2 out of 5 from 18 Google reviews

“So helpful. Went above and beyond to help my elderly parents sort there tv and the same day. Thank you. Highly recommend”
Jo C. · August 2026
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Call Derek & Mark · 01242 809199